Refunds and cancellation policy

CANCELLATIONS

We hate contracts and hidden fees. Chowdy comes with no commitments. Every weekly meal plan can be paused or cancelled by the Thursday of every week before it begins again on Monday morning. Simply login to your account using the instructions in your confirmation email and pause/cancel your subscription. If you run into trouble email us.

If you miss this Thursday cut off day, we will pause your account the week after next. This is because we order all your fresh ingredients on Thursday and we don’t want to let ingredients go to waste.

REFUNDS

Our aim is to provide a valuable and transparent service that’s fair to our subscribers and chefs. If you don’t pause/cancel your subscription or forget to pick up your meals, we cannot issue a refund for you. Our chefs work hard prepping and cooking your meals, and we want to minimize food wastage.

Please be sure to read your confirmation email instructions!